At One Career Global, we are committed to providing transparent, reliable, and professional services. This Refund Policy outlines the terms under which clients may be eligible for a refund.

1. General Policy

• All service fees paid to One Career Global are for consultancy, advisory, and processing support.

• Refunds are subject to the conditions stated below and are not guaranteed unless explicitly mentioned.

2. Non-Refundable Fees

The following payments are strictly non-refundable:

• University/college application fees paid directly to institutions.

• Visa application charges, medical examinations, and biometric fees.

• Government/immigration charges.

• Service charges for completed consultation sessions.

3. Refund Eligibility

Refunds may be considered under the following conditions:

1. Service Not Delivered: If a client has paid for a service that was not initiated or delivered by One Career Global.

2. Duplicate Payment: If a client has accidentally made a duplicate payment for the same service.

3. Cancellation Before Processing: If a client cancels a service before One Career Global has begun work, a partial refund may be considered after deducting administrative fees.

4. No Refund Scenarios

Refunds will not be provided in the following cases:

• Admission or visa refusal due to false, incomplete, or misleading information provided by the client.

• Change of mind or personal circumstances (e.g., financial issues, family matters, change of plans).

• Delays or rejections caused by third parties (universities, embassies, immigration authorities, etc.).

• Client’s failure to provide required documents on time.

5. Processing of Refunds

• Refund requests must be made in writing to our email address with proof of payment and reason for request.

• Approved refunds will be processed within 15–30 business days.

• Refunds will be made through the original mode of payment unless otherwise agreed.

6. Contact Us

For any refund-related inquiries, please contact us: